Chief Master Sgt. Jeffry D. Helm

Senior Enlisted Advisor to Commanding General

Profile

The Senior Enlisted Advisor

The Senior Enlisted Advisor reports directly to the Commanding General. The Senior Enlisted Advisor acts as the voice of the Exchange, traveling to military installations worldwide to educate with garrison and wing leadership, as well as customers about the exchange and benefits to our patrons. He also brings issues back to the command to be resolved / implemented.

Chief Master Sergeant Jeffry D. Helm is the Senior Enlisted Leader to the Commanding General, Army and Air Force Exchange Service (AAFES), headquartered in Dallas, Texas. AAFES is the 34th largest retail company in the World, with annual revenue of $9.9B. It employs more than 43,000 civilians and provides department stores, convenience stores, gas stations, restaurants, theaters, vending and other businesses on military installations in 50 States and 30+ Countries. His primary responsibility is to act as the focal point for communications between the commander and the 12.2M U.S. Army & Air Force active duty, guard, reserve, family members and retired customers. In addition, Chief Helm travels to Army and Air Force installations worldwide to present updates on AAFES activities and to provide the commander with feedback on issues affecting AAFES' customers.

Chief Helm was born in Baltimore, Maryland. He joined the Air Force in July 1982 and has held various positions throughout his Air Force career to include Fuels Technician, Enlisted Recruiter, Officer Training School Recruiter, an instructor at the Air Force Senior Noncommissioned Officer Academy, and the Command Chief at the United States Air Force Expeditionary Center, Fort Dix, NJ. He assumed his current position in September 2008.

  • 1982 Fuels Specialist Technical Training, Chanute AFB, IL.
  • 1983 Fuels Quality Control Course, Chanute AFB, IL.
  • 1986 Air Force Recruiting School, Lackland AFB, TX.
  • 1991 Noncommissioned Officer Leadership School, Keesler AFB, MS.
  • 1993 Air Transportable Hydrant System School, MacDill AFB, FL.
  • 1995 Noncommissioned Officer Academy, Kapaun AB, Germany
  • 1997 Community College of the Air Force Degree in Logistics Management
  • 2000 Senior Noncommissioned Officer Academy, MAFB-Gunter Annex, AL.
  • 2001 Academic Instructor Course, Maxwell AFB, AL.
  • 2002 Community College of the Air Force Degree in Instructor of Technology & Military Studies
  • 2003 Additional Duty First Sergeant School, Eglin AFB, FL
  • 2007 Senior Mobility Leaders Course, Scott AFB, IL
  • 2007 USAF Senior Leadership Course-Center for Creative Learning, Greensboro, NC
  • 2009 USAF Enterprise Management Seminar, University of North Carolina-Chapel Hill, NC
  • 2009 Air Force Smart Operations for the 21st Century Executive Leadership Course, Mesa, AZ
  • 2009 Serv-Safe Certification, Corporate University; Dallas, TX
  • Jul 82-Aug 82; Trainee, Basic Military Training, Lackland Air Force Base, TX.
  • Aug 82-Oct 82; Student, Technical Training, Chanute AFB, IL.
  • Oct 82-Oct 86; Fuels Specialist, 92nd Supply Squadron, Fairchild AFB, WA.
  • Oct 86-Oct 89; Non-prior Service Recruiter, 3535th USAFRSq, BelAir, MD.
  • Oct 89-Oct 92; OTS Recruiter, 3536th USAFRSq, Tallahassee, FL.
  • Oct 92-Jan 95; Fuels Supervisor, 5th Supply Squadron, Minot AFB, ND.
  • Jan 95-Aug 97; NCOIC Fuels Accounting / Administration, 39th Supply Squadron, Incirlik AB, Turkey
  • Aug 97 - Apr 01; Fuels Operations Superintendent, 43rd Supply Squadron, Pope AFB, NC.
  • Apr 01 - Jun 04; Instructor & Director, Resources / Programs, AFSNCOA, Maxwell-Gunter AFB, AL.
  • Jun 04 - Jun 06; Chief, Fuels Management Flight, 27th Logistics Readiness Sq, Cannon AFB, NM.
  • Jun 06 – Dec 06; Chief, Fuels Management Flight, 305th Logistics Readiness Sq, McGuire AFB, NJ.
  • Dec 06 – Mar 07; Command Chief, Air Mobility Warfare Center, Fort Dix, NJ
  • Mar 07 – Sep 08; Command Chief, USAF Expeditionary Center, Fort Dix, NJ
  • Sep 08-Present; Senior Enlisted Advisor to the Commanding General, Army and Air Force Exchange Service, Dallas, Texas

MAJOR AWARDS AND DECORATIONS

  • Meritorious Service Medal with four oak leaf clusters
  • Air Force Commendation Medal with three oak leaf clusters
  • Air Force Achievement Medal with two oak left clusters
  • Air Force Recognition Ribbon
  • Southwest Asia Service Medal with one bronze star
  • Kosovo Campaign Medal

OTHER ACHIEVEMENTS

  • Honor Graduate, Air Force Recruiting School, Lackland AFB, TX, 1986
  • Distinguished Graduate, Noncommissioned Officer Leadership School, Keesler AFB, MS, 1991
  • Six Consecutive Senior Recruiting Badges, 1987-1992
  • Distinguished Graduate, Noncommissioned Officer Academy, Kapaun AB, Germany, 1995
  • 39th Airlift Wing Noncommissioned Officer of the Year, 1996
  • 16th Air Force Noncommissioned Officer of the Year, 1996
  • 43rd Airlift Wing Fuels Superintendent of the Year, 1998 and 1999
  • 43rd Supply Squadron Senior Noncommissioned Officer of the Year, 1999
  • CMSgt Billy R. Hunter Award, AFSNCOA Instructor of the Year, 2002

EFFECTIVE DATES OF PROMOTION

  • Senior Airman – 2 January 1985 (Below-the Zone)
  • Staff Sergeant – 1 July 1986
  • Technical Sergeant – 1 December 1993
  • Master Sergeant – 1 July 1997
  • Senior Master Sergeant – 1 March 2001
  • Chief Master Sergeant – 1 September 2004

(Current as of September 2008)