09 Jun 2011
New WMS at WCDC
The Army & Air Force Exchange
Service West Coast Distribution
Center implemented a new
warehouse management system on
May 1st. Since that time,
Exchanges (primarily in the
Pacific and the Western
continental United States) have
experienced a disruption in
service that has resulted in
facilities being temporarily out
of stock on select items. It is
expected that facilities in
Operation Enduring Freedom may
feel some effect; however,
because of the additional
lead-time, there have been no
reports to date.
We are doing everything possible
to minimize the impact. In fact,
the Exchange has mobilized an
Implementation Team and
supplemental HQs staff to assist
Distribution Center management
with resolving this temporary
disruption. While the teams are
still working through some
operational issues concerning
receiving and shipping, the
Exchange has noted gradual
improvements in both areas.
In the meantime, the Exchange’s
Waco and Dan Daniel Distribution
Centers have been utilized to
fill some emergency orders to
augment shipments out of the
West Coast Distribution Center
during the past four weeks and
will continue as needed.
Several software program fixes
are expected to further improve
concerns by the end of this
week. The West Coast
Distribution Center is expected
to return to normal operations
by the end of the month.
21 Mar 2011
Relief Efforts in Japan
We at the Exchange are saddened
by the catastrophic events
affecting the citizens and
residents of Japan. Our hearts
go out to those who have
suffered as a result and we
stand ready to support in any
way we can.
We have been receiving questions
from our concerned partners in
the supplier community about
both the status of our military
communities and what they can do
to help. Be assured that we are
engaged with our partners and
associates in the region. We
will try to provide information
as it is made available to us.
For those wishing to help we
suggest you contact one of the
international relief
organizations currently working
to provide help and support for
those who need it.
As always, we want to express
our gratitude for having
partners like you helping us
support the greatest customers
in the world!
Please click on the following link to view a
letter from the Vice President of eBusiness,
Sean Shaw, regarding the closure of the Atlanta
Distribution Center (ADC).
