Terms & Conditions

Privacy Act Statement

AUTHORITY: 10 U.S.C. 7013, Secretary of the Army; 10 U.S.C. 9013, Secretary of the Air Force; 10 U.S.C. 2481, Defense Commissary and Exchange Systems: Existence and Purpose; Title 10 §2488. Combined Exchange and Commissary Stores; DoDI 1330.09, Armed Services Exchange Policy; DoDI 1330.21, Armed Services Exchange Regulations; Army Regulation 215-8/Air Force Instruction 34-211(I), Army and Air Force Exchange Service Operations; and E.O. 9397 (SSN), as amended.

PRINCIPAL PURPOSE(S): Information is collected to identify patron eligibility and used to enable and assist military exchanges, MWR, and DeCA in their efforts of enhancing the quality of life for authorized patrons. Information is used to obtain aggregate patron demographics of patron's desires to improve shopping experiences.

ROUTINE USE(S): Records may be disclosed outside of DoD pursuant to Title 5 U.S.C. §552a(b)(3) regarding DoD “Blanket Routine Uses” published at dpcld.defense.gov. This includes disclosure to contractors for improvement of service exchange programs, to incentive programs, and pursuant to 5 U.S.C. 552a (b)(12) to a consumer reporting agency. In addition, records may be disclosed to Federal agencies, and state, local and territorial governments, to U.S. Postal Service in order to provide claim and postal authorities with confirmation/certification of shipment for customer claims for damage or lost shipments and to audit firms under contract with the service exchange to collect delinquency accounts.

DISCLOSURE: Voluntary. However, failure to provide all requested information may result in denial of access to services or to specific shopping websites.

A copy of the Privacy Impact Assessment (PIA) for the collection of information may be located here.

SYSTEM OF RECORD NOTICE (SORN): AAFES 0207.02 "Exchange Retail Sales Transaction Data" may be viewed at dpcld.defense.gov.

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