On behalf of our managers and associates I welcome you to the JBER Exchange. My commitment is to provide quality customer service to the families who serve our community. We will always provide merchandise at the lowest prices possible. In addition to low prices our Military Star card offers low interest rates and is recognized by all services at military exchanges.

Our associates stand ready to serve you when you shop in our retail stores, eat at our food establishments, and use our services. Please know we have knowledgeable managers in all our facilities should you have any questions or concerns.

The installation hosts the headquarters for the U.S. Alaskan Command, Eleventh Air Force, U.S. Army’s 11th Airborne Division, and the Alaskan North American Aerospace Defense Command Region. The 673d Air Base Wing comprises over 5,500 joint military and civilian personnel, supporting America’s Arctic Warriors and their families. The wing supports and enables three Air Force total-force wings, an Army Brigade and 55 other major mission partners.

Your Exchange operates on funds generated through the sales of merchandise and services not on tax dollars. 100% of earnings are reinvested in the military community. Exchange earnings support critical military Quality of Life programs that promote military readiness and resiliency. It matters where you shop!

We are excited to have you and we hope you experience all Alaska has to offer while you are stationed at JBER.

Welcome to the Last Frontier!

Keola Chan
General Manager
JB Elmendorf-Richardson (JBER)