Free In-Store Pick Up

Now you can order items from shopmyexchange.com and pick them up at your local Exchange. To see if an item is eligible for pickup, look at the bottom of the product page for “Pick up in store FREE”.

It's Easy!

1

Select an item eligible for store pick up and select color, size and quantity (if applicable) and add to your shopping cart

2

Select a store for pickup by choosing a zip code, city or state. You can also choose by the base name.

3

Proceed to checkout and submit order.

4

Receive an email notification when your order is ready for pickup.

Pick Up In Store Overseas.
Qualifying orders for Pick Up In Store Overseas typically will take 4-8 weeks from the date the order is shipped by the CONUS fulfiller. Orders are subject to ship capacity and/or port delays. You will receive additional email notifications to track your order right to the store.

Pick up your order on-time.
Customers have 7 days from the time the order is ready email is received to pickup their order in store. After 7 days the order is cancelled and the items returned to inventory.

Be sure to check your order over carefully.
Once the order is complete, you will receive an email confirmation. If the item was ordered before 2PM and is available in the store of your choice, you will be notified that it is able to be picked up TODAY!

 

It’s that easy! If you need help, please use the chat option or call our Customer Care Center.
We’re here for you.

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