Picatinny Retail Store

Bldg. 3324 Belt Road
Dover, NJ 07801
United States

Store Hours:

Sat 1000-1700
Tue-Fri 0930-1730
Sun-Mon Closed



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Letter from the Manager

Julissa Pettway
General Manager
West Point & Fort Hamilton Exchange

Welcome to the West Point Exchange, located 50 miles north of NY, NY. On behalf of your West Point management team and associates, we would like to welcome you to our website. It is our sincere desire to provide you with exceptional customer service and the products you're looking for.

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When you visit West Point, not only do you get the opportunity to view the cadet traditions and lifestyle at the oldest military academy in the country, but you take a step back into history to the very beginning of the country our forefathers built.

West Point is the oldest continuous Garrison Military Post in the country. This means we have had soldiers stationed and living at West Point since 1778 when it first opened.

Additionally, we house the oldest and largest military museum in the country. Virtually, every corner of West Point is a museum in itself. We have cannons, statues and monuments that are from the five wars that shaped our nation; the Revolutionary War, the War of 1812, the Spanish American, Mexican and Civil Wars.

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Our Mission: To provide quality goods and services at competitively low prices and to generate earnings to support FMWR programs. We encourage you to take advantage of the tremendous savings provided in our retail stores and services. As an important part of the West Point community, The Exchange supports the Family, Morale, Welfare and Recreation (FMWR) activities by contributing dividends each year. Your patronage has allowed us to contribute $651,654 for FY 2021. These dividends fund facilities such as ball fields, gyms, swimming pools, clubs, child care and other recreational areas.

If you have any questions or comments, please contact us by email, telephone, in person or use The Exchange Customer Comment Box located in our facilities. We appreciate your patronage and consider our Military and their Families to be the best customers in the world! We are focused on our customers and I welcome you to provide comments to me at pettwayj@aafes.com. I look forward to hearing from you and assure you that when and if you do contact us, we will act and/or respond promptly.

Our team of professionals is committed to providing you an enjoyable shopping experience. If you do not find what you are looking for, stop by the Customer Service Desk in the Main Store and fill out a customer request, we will try and locate the item for you.

On behalf of the managers and staff, we pledge to offer courteous and friendly service to all authorized patrons. We encourage you to shop with us in your friendly neighborhood Exchange, or shop online at www.shopmyexchange.com.

Julissa Pettway
General Manager
West Point & Fort Hamilton Exchange
Picatinny Arsenal/ Tobyhanna Army Depot/ Stewart ANG

All Guardsmen, Reservists and their Families are authorized FULL UNLIMITED privileges in all The Exchange activities in the U.S. Civilians that have access to our military installations are welcome to utilize all The Exchange food facilities and Snack Avenues and food concessions.