Picatinny Retail Store

Bldg. 3324 Belt Road
Dover, NJ 07801
United States

Store Hours:

Sat 1000-1700
Tue-Fri 0930-1730
Sun-Mon Closed

Phone:

973-989-2411

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Letter from the Manager

Kathleen Litterer
General Manager
West Point & Fort Hamilton
Picatinny Arsenal/ Tobyhanna Army Depot/ Stewart ANG

Welcome to the Picatinny Retail Store, one of the 3 outlying branches of West Point and FT Hamilton Exchange. Picatinny has a variety of retail merchandise to include a limited assortment of electronics, housewares, toys, food, tobacco products and a large selection of wines and spirits. Phyllis Blackburn is our facility manager and she promises to make your shopping experience a pleasure!

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Our Mission is to provide quality goods and services at competitively low prices and to generate earnings to support FMWR programs. We encourage you to take advantage of the tremendous savings provided in our store. It is our sincere desire to provide you with exceptional customer service and the products you're looking for. If you find something that is not in stock when shopping at this facility, please speak with a manager or supervisor. The items you are looking for may be ordered from our larger sister stores and delivered to the store within a day or two.

If you have any questions or comments, please contact us by email, telephone, in person or use The Exchange Customer Comment Box located in our facilities. We appreciate your patronage and consider our Military and their Families to be the best customers in the world! We are focused on our customers and I welcome you to provide comments to me at LittererK@aafes.com. I look forward to hearing from you and assure you that when and if you do contact me, I will act and/or respond promptly.

On behalf of the managers and staff, we pledge to offer courteous and friendly service to all authorized patrons. We encourage you to shop with us in your friendly neighborhood Exchange, or shop online at www.shopmyexchange.com.

Best Regards,
Kathleen Litterer
General Manager
West Point & Fort Hamilton Exchange
Picatinny Arsenal/ Tobyhanna Army Depot/ Stewart ANG

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