Waco Express

1801 Exchange Parkway
Waco, TX 76712
United States

Store Hours:

Mon-Fri 0800-1700
Sat Closed
Sun Closed


(254) 666-8466

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Military Star
Express Online

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Letter from the Manager

Chris Haefner
General Manager

On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. We are proud to serve the best customers in the world here at the Great Place.

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In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase.

Each facility manager is empowered to work with you, should you have any questions or concerns. In addition each facility has customer comments cards.

The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day.

My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me.

Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage.

Chris Haefner
General Manager
Fort Hood
DSN 318-430-1168